Verifica tu reserva - MONTE AMAZÓNICO LODGE

info@monteamazonico.com +51 987 592 518
Skip to content
HOME
OUR LODGES
FULL DAYS
TOURS
ECO TOURS
PHOTO & VIDEO
- Photo Gallery
- Videos
ABOUT
CONTACT US
- Verifica tu reserva
- Control de reservas
HOME
OUR LODGES
FULL DAYS
TOURS
ECO TOURS
PHOTO & VIDEO
- Photo Gallery
- Videos
ABOUT
CONTACT US
- Verifica tu reserva
- Control de reservas
Comprueba tu reserva
Email
Código de reserva
Introduce la dirección de correo electrónico utilizada para la reserva y tu código. (ej. LMA-XXXXXXXX).
Nuestras Reseñas en TripAdvisor

      BUENO  
   A base de 391 reseñas 
    
 
 
 
   
 
 
       Publicado en Tripadvisor  
   
   Isabel P 
 
 
 
 Verificada MAGICAL, INCREDIBLE
Grateful for Samuel, an excellent guide, very kind, attentive, and always concerned that we enjoyed every experience. The affection and knowledge he has for the Amazon is evident. And Aiko 🥰, always so affectionate and attentive to us, welcoming us with a smile, serving us food, and preparing those delicious drinks 🍹😋. Thank you both very much for the service and for making our stay even nicer. I will remember you both with much affection.
  
 
      Publicado en Tripadvisor  
   
   Barbara B 
 
 
 
 Verificada Lodge experience
I would like to thank you for the experience lived during the days of October 23 to 27 at the Lodge, the incredible welcome and the guide Samuel who was very friendly, attentive, and an excellent teacher. Also a special recognition to Miss Aiko who waited for us every day with her smile and sense of humor, she served us super well at the bar and prepared delicious drinks for us.
  
 
      Publicado en Tripadvisor  
   
   Andy D 
 
 
 
 Verificada Decidedly mixed
I went on a 3-day, 2-night tour including the macaw clay lick and Lago Sandoval. I found the accommodations and food to be adequate, and the guides (Gonzalo and Umberto) were amazing. The coordination from the office was a bit of a poop show. Before booking the tour or plane tickets, I shared my plans with the office and was assured that all the timing was appropriate. Months later, when I showed up at the office to check in for my tour, I was told I wouldn’t be able to do the tour and still make my flight. After some rushed, whispered discussions amongst staff, they changed their minds and said all was good. On arriving at the second lodge, there was a big hullbaloo about not being able to make my flight. Another flurry of discussions. Finally it was decided all was well. Whew! In between, I was quite disturbed when my transfer by car between lodges was diverted to the airport and then to the office, with a period of waiting at the office, while two new arrivals were picked up at the airport and taken to the office for processing. A chunk of my last afternoon in Peru was lost to handling logistics for other customers, apparently due to a lack of planning.
  
 
      Publicado en Tripadvisor  
   
   Alessandro M 
 
 
 
 Verificada Forgettable. Too bad I cannot give a zero rating.
1 star, and only because you cannot give zero. Three nights to forget, paid 870 dollars plus 50 euros as a deposit. For what we received, a simply absurd amount. From the very first day, we discovered that we would be changing lodges after the first night, something that had not been communicated to us anywhere before booking. In the end it was almost a stroke of luck, because the first lodge was in truly terrible condition. Our room, number 5, was dirty as you can clearly see from the photos I am attaching. We practically didn't use the upper floor of the room because there was also a bat nest. The bathroom was also probably one of the worst things. The tub/shower was clogged. We reported the problem to the guide but it was not resolved. Result: to take a shower we had to stand with our feet immersed in the dirty water left over from previous showers. A truly disgusting thing. After the first night they moved us to a second lodge. We thought we would at least find a better situation. The pool, however, was filthy and full of dead insects. In the new room, number 27, the fan was also broken. During the day, with the Amazon heat, you can imagine how pleasant it was to be in the room. The organization of the excursions also left us very perplexed. The first day and the last day we did practically the exact same excursion, that is, the night walk in search of insects, simply in two different lodges. The excursion to Monkey Island, on the other hand, which we should have done earlier, was moved to the last day and lasted about an hour. During this excursion the guide gave food only to some people in the group to offer to the monkeys. Obviously the monkeys approached those who had the food and those people were able to take beautiful photos. We were not given anything, so we were practically excluded from this possibility. A truly incomprehensible management. But the most serious thing happened at the end. In the package, we had also included the airport transfer. During the trip, the driver had what, from what we experienced, seemed to be a microsleep while driving. I realized that we were going off the road and I screamed. The driver recovered, but by then it was too late and we ended up hitting a tree. The car sustained significant damage to the side and the mirror was destroyed. I am attaching a photo of this as well. Thinking that it could have ended much worse still makes me angry. So, to recap: dirty room, clogged shower that was never fixed, bats in the facility, dirty pool, broken fan, repeated or poorly organized excursions and, to conclude, an accident during the transfer to the airport. All this after spending over 900 dollars in total. I was in Peru for several days and had many wonderful experiences, so I am not writing this review for the sake of complaining. But this experience in the Amazon was truly one of the worst of the trip. The photos I am attaching are precisely so that whoever reads this can see with their own eyes the conditions we found. Based on our experience, I would absolutely not recommend it.
  
 
      Publicado en Tripadvisor  
   
   Tato3672 
 
 
 
 Verificada Stay away
A terrible experience. We booked an excursion to Lake Sandoval; to begin with, we set off an hour later than scheduled. Then we discovered that, apart from the two of us, the group included a (lovely) Peruvian family with an elderly, disabled woman who used a wheelchair. The experience was extremely difficult for her, and she even fell off the boardwalk and got hurt. Naturally, her situation affected the experience for the whole group, slowing things down and imposing limitations. Everyone has the right to go on an excursion, but when a disabled person is involved, things need to be managed properly. Aside from that, the guide accompanying us was completely useless; apart from some information about the tour schedule and a couple of trivia tidbits about a fruit and some turtles, he knew practically nothing.
  
 
      Publicado en Tripadvisor  
   
   Rose L 
 
 
 
 Verificada Great Amazon Experience!!
My friend and I had a great time at the Monte Amazonico tour! We did 3D/2N and the variety and duration of activities were perfect. The lake Sandoval tour was definitely a highlight, seeming at times as if the animals knew we were coming and all came out on display! Our guide Ronai was very knowledgeable, funny, friendly and had perfect English. The rooms were spacious and absolutely spotless with good towels, bedding and mosquito nets without holes. The food was good sometimes even super good, and catered to pescatarianism easily. The main area was again spacious and clean with super quick WiFi access and power points. WiFi didn’t reach our room which I enjoyed, the one plug in our room was a little temperamental but no issue as we were unplugged! Pool was clean enough, Monkey Island wasn’t as good compared to how many monkeys we saw in Lake Sandoval but still fun and not how other reviews negatively suggest. There was the noise of the illegal gold mines on the first day but it wasn’t that bothersome and was interesting to learn about. Overall this company deserves a higher rating and I would definitely recommend it, as it is much better value for money than other alternatives. Good location too.
  
 
      Publicado en Tripadvisor  
   
   Anonym2308 
 
 
 
 Verificada Great stay at the Amazonic Lodge with minor obstacles.
We had booked 4 days/3 nights at the Monte Amazonice Lodge in the Tambopata NP well in advance with special arrangements for a package price and paid a small deposit. Communication beforehand went very well and reliably. However, that changed shortly before our arrival. On the recommendation of the tour operator, we traveled by the CIVA night bus. We had provided our estimated arrival time well in advance, confirmed it again shortly before, and requested notification of our pickup details for the booked transfer from the bus station. There was no further response to that, and after our arrival around 6:20 a.m. in Puerto Maldonado, we were initially left standing cluelessly at the bus station. Initially, no one could be reached at any of the phone numbers we had, and there was no response to WhatsApp messages or emails. Eventually, someone did answer the phone, and after more than an hour of waiting, we were finally picked up. The waiting time would have been completely fine if we had been informed about it in advance. Then we arrived at the office, and the next annoyance was waiting for us here. They wanted to charge us a higher price than had been previously agreed upon via email. After some discussion and showing the email correspondence that confirmed the booked terms, the employee finally gave in. Note: In Peru, it is common practice for a fee to be charged on payments; for credit cards, it is often 5%. This should be included in special arrangements (we had explicitly agreed upon this). Upon arrival at the lodge, there was once again confusion regarding room assignment. The accommodations consist of double bungalows, and we had therefore booked two rooms with single occupancy in one double bungalow. Apparently, they had not considered this at all, and we initially only received the key to one room for both of us. After we pointed this out immediately, the lodge staff initially seemed somewhat at a loss. We had the impression that there were not enough rooms available and that other travelers were therefore asked to share a room. In any case, we did eventually receive a second room, though not in the same double bungalow, but at least we got one. The final point of criticism occurred during our departure. We had participated in the Makaw Clay Lick Tour and were supposed to pack our things, have breakfast, and take the last boat to Puerto Maldonado after our return. However, we returned from the tour more than an hour late (which was not our responsibility), so naturally none of the participants managed to be at the boat landing on time. Despite all our haste, we were nearly 10 minutes late. The boat had just departed at that point, so it was still within sight. After some grumbling from one of the hotel staff, the boat turned around and picked up our group after all. It is completely incomprehensible to us how one can treat guests this way. The hotel management should be aware of how many and which guests are departing and that a delay in the booked tour also requires a corresponding waiting time for the boat transfer - especially since it was the last boat of the day! But now for the positive aspects: The entire process seemed well-organized, routine, and well-coordinated. The guides were very friendly, competent, and also joined the group during meals. This way, one could also gain many other insights into life in Peru. The food was consistently very good; a vegetarian option was also available upon request. Local drinks were also included. Otherwise, you could draw water from the dispenser at any time or buy other drinks at the bar. The lodges were large and appeared very clean. There was hot water for showering and even a wardrobe in the room, which we rarely had in Peru. There were no window panes, so the accommodations are correspondingly noisy. If you have quiet neighbors, that is not a problem. The windows are equipped with mosquito screens, and there is a mosquito net over the bed. Electricity (from solar energy) was always available. If the battery in the room was empty (which never happened to me), there was always electricity in the restaurant. There was also a clean-looking pool for cooling off with a few lounge chairs. The tours were exactly as described on the homepage, and we felt safe and competently informed by the guides who spoke good English. Overall, we had a great time, which was not diminished by the problems described.
  
 
      Publicado en Tripadvisor  
   
   Sara T 
 
 
 
 Verificada Amazing experience and great guide
Everything was great, our guide Fernando was amazing, very interesting explanations and super nice. We hope to be back soon, muchas gracias!
  
 
      Publicado en Tripadvisor  
   
   janetoliver72 
 
 
 
 Verificada Memorable trip
I can see that this place has mixed reviews! I came with my husband and three children (22/20/15) and we all had a good time. The lodge isn't as far into the Amazon as maybe would be exciting but then if it were it wouldn't have Wifi and a lovely swimming pool! So you do a bit of trade-off: adventure v mod cons. Food was decent and plentiful- no one asked us for extra money. Staff were lovely. room was really nice and bed comfy. Not too hot at night- there was a fan. Our guide Fernando was superb- funny, attentive and so so knowledegable. We saw monkeys, capybaras and caimans. THANK YOU, Fernando! Our group was lovely as well :-) Amazing lightning storm over the Amazon as we did the night tour. We had a lot of fun and made good memories. Price was decent we thought considering everything was included for 2 days and 2 nights.
  
 
      Publicado en Tripadvisor  
   
   Serge V 
 
 
 
 Verificada Mixed stay
Hello, We regret the welcome we received. The airport-hotel transfer was more than twenty minutes late. No apology upon arrival at the Puerto Maldonado agency. Deplorable welcome from Royer Ccoa who never admitted an error regarding the accommodation site despite the evidence we provided. Ultimately, the stay went quite well thanks to Apolo, a remarkable guide. However, the fishing activity is nonexistent and the last day was catastrophic. We were not able to observe the parrots because the boat's propeller got caught in a fishing net, the pilot was falling asleep, and the guide was absolutely incompetent.
MONTE AMAZONICO
www.monteamazonico.com
info@monteamazonico.com
+51987592518
Address : Av. Leon Velarde 119 Puerto Maldonado - Peru
info@monteamazonico.com